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Terms & Conditions
All fireworks we sell conform to British Standards BS7114 Part:2 1988 and are supplied on the condition they will be used in accordance with the manufacturers instructions supplied.
Goods are usually dispatched within 7 days, please allow time for delivery and order well before your planned display date. A local carrier normally delivers them during working hours from Monday to Friday. Please make sure the person nominated is able to receive and store them. A surcharge may be applied if a delivery is refused or cannot be completed. The order cannot be left without a valid signature.
Claims for shortages must be made in writing within 5 days of receipt of your goods. Please check all packages carefully as soon as they arrive and only sign for the number you receive. Do not wait until the day of your display before checking the contents.
Payment is required as soon as you place your order. We do not offer a sale or return facility. Full payment is required upon receipt of order - unfortunately NO delivered order can be processed without full payment. Unpaid orders will not be despatched under any circumstances.
We require all orders to be placed within 7 working days prior to display date to ensure we can process and deliver your order in time.
While every effort is made to complete your order in full should the need arise to make substitutions they will be of equal or greater value.
No consequential losses arising out of the use of any products will be accepted.
Prices are correct at the time of publication but are subject to change without prior notification.
Where applicable the company complies with the Consumer Protection (Distance Selling) Regulations 2000. We offer a seven day cancellation period from the date of receipt of the goods by the customer. In the event of cancellation the customer must notify Manchester Fireworks in writing to:
Manchester Fireworks
151 Cross St
Sale
Manchester
M33 7JW
Fireworks are hazardous goods and as such can only be returned to us by a specialised carrier. Upon receipt of written confirmation of cancellation Manchester Fireworks will notify the customer of how and when the goods are to be collected. In the event of cancellation a charge will levied to the customer for collection and will be retained from any refund given, as will the cost of delivery Please note: where free delivery offers are involved in a refund, Manchester Fireworks reserves the right to retain the actual cost of delivery by courier from the total refunded.
If the total amount of explosives contained in any fireworks supplied to an individual or company by Manchester Fireworks is greater than 50 kg net weight, we are required by The Fireworks Regulations 2004 to obtain the name and address of the person we are supplying the fireworks to, the date of supply, and the details of any person to whom our customer proposes to further supply the fireworks to. We are not able to supply you with the fireworks unless you provide us with this information, and it is an offence to supply information that you know or believe to be incorrect.
Refund Policy.
Please note that any claims for faulty fireworks can only be entertained when the problem is brought to our attention and the item is returned to Manchester Fireworks for investigation, (unless we instruct you otherwise)
Refunds will only be paid for faulty goods provided they have been used in accordance with their written instructions.
In addition, liability will not be accepted by Manchester Fireworks where Force Majeure is considered to have been a factor of failure. Non-exhaustive illustrations of such circumstances are adverse weather conditions, fire, floods, strikes, Government action or regulations, delays by suppliers/couriers, accidents, shortage of materials. Liability will not be accepted where the Company deems the products have not been used correctly or for the purpose for which they were intended
All carriage costs are non refundable, including collection of returned goods.
Manchester Fireworks undertakes to replace or refund the product where the goods have been deemed to be faulty, i.e manufacturing defect or damage caused prior to delivery. Where a refund is deemed to be appropriate, the sum will be paid in pounds sterling and refunded to the credit or debit card used to purchase the goods.
Finally.
Purchasers must be eighteen years of age or over. Fireworks can only be sold to persons eighteen years of age or over, with no exceptions at all.
It is illegal to sell adult fireworks to anyone under 18.
It is illegal for anyone under 18 to possess fireworks in a public place.
All our prices, are inclusive of VAT at the current rate of 17.5%.
We hope all fireworks supplied perform as described and we welcome your feedback.
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